The annual Crown Golf Management Conference reaches its conclusion today at St Mellion International Resort in Cornwall. Nearly 80 delegates made up of General Managers, Course Managers and the senior team from the Club Support (aka Head Office) team made the trip for the 3-day event.
The purpose has been to discuss the road ahead for 2010 and reflect and reward performance for 2009. The conference als0 aimed t0 tackle some of the big issues that face Crown Golf’s management teams. Whilst there is always an annual conference for club management (GMs + Head Office), this year the event has also attracted the 31 Course Managers and recognises their big contribution to the success of the business.
Kicked off with a welcome from CEO Stephen Lewis and a highly engaging and motivating session from Lt Colonel Mike Tanner from the Royal Marine Commandos, the groups have engaged in many workshops tackling issues such as service and standards, membership sales and retention, localisation vs centralisation etc. All workshops have yielded much debate from the floor!
The 3 days event has not all been about delegate workshops as a team building session at the nearby Kelly College Adventure session will testify! High Ropes, Trapeze, Tree Climbing, ‘Tarzan Like’ Rope Swings, Brain Teasers and Interlectual Challenges galore. Not for the faint hearted! Congratulations to the winning team lead by Martin Hucklesby with a score of almost 600 points from 8 different activities.
The annual Crown Golf Manangement Awards (7 in total) plus 3 Health and Safetey Compliance Awards endorsed by the British Safety Council were presented at a gala dinner expertly served by the St Mellion team and won by…
Retail Team of the Year: Eccleston Park Golf Club
Food and Beverage Team of the Year: St Mellion International Resort
Sales Team of the Year: The Bristol
Greenkeeping Team of the Year: Wickham Park
Course Manager of the Year: Chris Cumbes, Eccleston Park
General Manager of the Year: Tom Brooke, South Essex
Club of the Year 2009: The Bristol Golf Club (represented by GM -Ben Laing and Course Manager- David Nichols)
We finish today with a Question Time session as per the famous BBC1 tv show. A great event – bring on 2010!
Cottesmore Golf and Country Club






